Won't be spending any money with your company until all involved with the racial profiling of the young African American gentleman James Conely III are not longer working for your company. I understand that the manager still works for you. What practices do you have in place to keep this from happening again.
America is Mexico, maybe if you knew history anyways that's not the point. I guarantee you if you banned anyone who spoke Spanish, Old Navy would go out of business. I myself is Hispanic that use to work for Old navy and my store manager was Latina. History check....
Waiting on a very long line on the 125th street store. This makes no sense that there are only 2 cashiers working
The manager was call and he did nothing except call someone on his phone and walk away. Still only 2 cashiers!!! Very poor customer service. Is it because this is a predominant minority community. I do not even live here and I am pissed off for the communitu
You fired your employees for protecting Old Navy's interests by questioning a black man in Dubuque Ia ! You lost me and my relatives as customers!
It was in West Des Moines, racist.
After seeing the video of Mangers profiling a customer,asking him to pay for a jacket that he was wearing I will never invest in Old Navy again!! Didn't even have the decency to apologize..Disappointing!!
African Americans are racially profiled at the Old Navy Chesapeake Square VA. Only five minutes into the store and the associates are standing DIRECTLY next to you, this happen three different times within 15 mins. One associate stood behind me with his arms folded as I turned around. Mind you I was in the front of the store at the main table!!!! There was hardly no other customers in the store. This is totally unacceptable!!!
Yesterday Jan 26th 2018 my mom went by herself to Old Navy Walnut Creek and she does NOT speak english(that's not her first time and knows how to shop),when she came back she told that the cashier (id# 2596942, I knew later that her name is Niah) asked my mom something so my mom said "sorry little-no English", after the cashier asked my mom for her ID and address, which was weird to my mom because that never happened before!! I immediately knew that she opened a credit card for her !
I went to the store the same day but the cashier was not there so I spoke to the manager Helen and told her the situation so she told me she would ask and get back to me
The next day I went to follow up and Helen told me that yes, the cashier submitted an application for my mom but it got denied (which I know it will happen, since my mom does NOT qualify) but how can an employee do something like that?? It was so obvious that my mom doesn't know what was happening and doesn't understand what's going on !
Also Helen the manager didn't even apologize for that and she just listened to me without offering anything to make me satisfied !!
That's SO DISHONEST, the cashier used my mom's lack of English to hit her target !! this is so UNACCEPTABLE and I will ask my lawyer about the legal status of this situation !
I was a very loyal customer to Old Navy, but I would never shop there again and I will tell all my English speakers friends about this and will tell my non-English community to stop shopping there as well because right now we can NOT trust this place
That's a disgrace from a big corporate like that!!
Speak English! You are in AMERICA! WE SPEAK ENGLISH HERE! SMH....
Pls tell that to all tourists who come here ! also is that an excuse for the cashier's behavior ?
Thank you for the advice !
We may speak English but its no reason to be Rude, if you go to another country that doesn't speak English would you like for them to be rude and nasty to you, You reap what you sow, treat others the way you would want to be treated with Respect.
Amen to that statement.
How rude! And ignorant
Shut up idiot!
Ignorance. America is a melting pot of all languages and all people. English may be the primary language but this country is basically bilingual. Go to any government agency and see that we have documents in both English and Spanish.
"...Go to any government agency and see that we have documents in both English and Spanish..."???
Hey Ass-nymous, Take a time machine back 60 years them come back and tell us what language the documents are in.
You ignorant bastard.
You must not have made it out of your home town son. You must live where only blacks and whites live which leaves me to believe that you are from a little itty bitty town and u don't know no better.cif you go to a large city and you see a white person you think he's white until they start talking, same with black people. This should be about respecting others not what language the speak. If you were in charge they would have to close the store down.
Sorry, all of us: that was meant for Me:
Why is this flagged? It's the truth.
She doesn't need to speak English to deserve common decency! The natives did not speak English until the English came and slaughtered everyone and brought slaves... Gtfoh with that bullshit! Would you feel that way if the same was done to you while you were visiting another country? I think not! Matter of fact, the English language derived from a mixture of many languages such as Latin, aka "Spanish" and Dutch. Get it together!
shut up ass hole
iliteral racist FUCK. Go choke
Freedom of speech you dumb ignorant white fuck. I'm only guessing a dumb ass white person would make that comment. Imagine going to a foreign place and not knowing their language and anytime you spoke English everyone was "you're in France, we speak French here."
Free your mind, back woods fuck. All types of people here, get with the program.
You need to go back to school and read! You are ignorant to history! People can speak what ever language they want! I'm telling you People have serious MENTAL ISSUES, sorry but you have a MENTAL PROBLEM
How about you realize there's more than one language in the world, CUNT!
That is such a racist remark. Speak English? This is America! The Americans went to Hawaii where Hawaiian was the language of the Hawaiian Kingdom. America illegally helped to overthrow our queen. They told the Hawaiians to "speak English!" This was Hawaii! We nearly lost our language.
You are nothing but a coward! No name! It is a privilege to be able to speak the language of our culture! Where does it say, we must speak English! You are nothing but a cowardly racist! Coward should be your name#